Important safety notice – no upfront fees
Ethereum Bliss staff and support agents will never ask you to pay an upfront fee, deposit, “activation” charge or “fuel money” to receive a loan. If anyone pretending to be from Ethereum Bliss asks you to send money to unlock, speed up or process a loan, treat that as a scam and contact official support immediately.
- Funds already in your personal wallet are not an upfront fee – they remain your assets and are only used to assess eligibility and loan-to-value ranges.
- Ethereum Bliss will never ask you to send funds to a personal wallet, a random address or a third-party account “for verification”.
- Official communication happens only through the channels listed on this page and through secure messages inside My Account.
Choose a support channel
Each support option has a clear purpose. Use the channel that best matches what you need, and keep all conversations on these official touchpoints. Never share your seed phrase or private keys in any chat – Ethereum Bliss will not ask for them.
Always verify that any number, link or email you use matches the official details provided here and inside My Account. If something feels off – for example, someone asking you to pay an “application fee” – stop immediately and reach out through the official channels above.
If you may not be able to repay on time
One of the most important reasons to contact Ethereum Bliss is when your plans change and you realise you may not be able to meet a repayment deadline. The earlier you speak to support, the more room there is to adjust your facility without unnecessary stress.
Contact support in advance
As soon as you know that a scheduled payment will be difficult – for example, a delayed salary, an invoice that has not yet cleared, or a change in business cash flow – reach out through one of the support channels above.
Be specific about the dates and amounts you are worried about. The team can only help if they understand the timing and scale of the issue you are facing.
Possible outcomes (case by case)
In some situations, Ethereum Bliss may be able to extend or adjust the timeframe so that you can catch up rather than fall into default. There is no guarantee, but proactive, honest communication makes a positive outcome more likely than silence.
For student and business facilities, partial payments and staged adjustments may also be considered where appropriate, based on your history and overall profile.
What happens if you ignore the issue
If you simply stop responding, miss payments and do not contact support, your account can be flagged as in default. This may result in a permanent ban from Ethereum Bliss and, where appropriate, legal action.
The goal is to avoid reaching that point. Use the support channels early and honestly so that the team can help you navigate difficult periods in a structured way.